Privacy Policy

Who We Are and What This Policy Covers

Welcome to Fat Tailed Solutions! We are a company dedicated to making AI and data science accessible to businesses and consumers alike. Our mission is to empower you to leverage the power of AI to achieve your goals, whether you're a small business owner, a developer, or a large enterprise.

This Privacy Policy applies to information that we collect about you when you use:

• Our websites (including fattailed.ai, any subdomains, and other related websites).
• Our mobile applications (if applicable).
• Our products, services, and features that are available on or through our websites (such as AI models, consulting services, or data analysis tools).
• Other users' websites that use our services, while you are logged in to your account with us.

This Privacy Policy also applies to information we collect when you apply for a job at Fat Tailed Solutions or one of our subsidiaries.

Throughout this Privacy Policy, we'll refer to our websites, mobile applications, and other products and services collectively as "Services." Please note that this Privacy Policy does not apply to any third-party products or services that may be linked from our websites or applications.

Information We Collect

We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better. We collect this information from three main sources:

• Information You Provide to Us: This includes information you provide when creating an account, making a purchase, contacting us, or using our Services in other ways. Examples include your name, email address, payment information, and any other information you choose to provide.
• Information We Collect Automatically: We may collect certain information automatically when you use our Services. This includes your IP address, browser type, operating system, and other usage details. We also collect information about your interactions with our Services, such as the pages you view and the features you use.
• Information We Collect from Other Sources: We may receive information about you from third parties, such as social media platforms, if you choose to connect your account with our Services.

How and Why We Use Information

We use the information we collect for a variety of purposes, including:

• To Provide Our Services: This includes setting up and maintaining your account, processing payments, and providing customer support.
• To Improve Our Services: We use information to analyze how our Services are used, identify trends, and make improvements.
• To Communicate with You: We may use your information to send you updates, promotional materials, and other communications. You can opt out of these communications at any time.
• To Ensure Security: We use your information to protect the security of our Services, detect and prevent fraud, and comply with legal obligations.
• To Customize Your Experience: We use your information to personalize your experience with our Services, including showing you content that is relevant to your interests.

We may also use your information for other purposes that are disclosed to you and to which you consent.

Sharing Information

We share information about you in limited circumstances, and with appropriate safeguards on your privacy, including:

• With Service Providers: We may share your information with third-party service providers who help us operate our Services, such as payment processors, hosting providers, and email service providers.
• With Business Partners: We may share your information with business partners who offer services jointly with us or in connection with our Services.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to legal processes, or to protect our rights and property or those of others.
• In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you authorize us to do so.
• Aggregated or De-identified Information: We may share information that has been aggregated or de-identified so that it can no longer reasonably be used to identify you.
• Published Support Requests: If you send us a request for assistance (for example, via a support email), we reserve the right to publish that request in order to help support other users.

How Long We Keep Information

We generally discard information about you when it's no longer needed for the purposes for which we collect and use it, and we're not legally required to keep it. For example, we keep web server logs for a short period to analyze traffic and resolve issues, but these logs are purged regularly.

If you delete your account, we will delete or anonymize your personal information, except for information that we are required to retain by law or for legitimate business purposes.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your information. We encourage you to take steps to protect yourself online, such as keeping your password secure and enabling two-factor authentication.

Your Choices

You have several choices available when it comes to information about you:

• Limit the Information You Provide: You can choose not to provide optional account information or limit the information you provide when interacting with our Services. However, certain features of our Services may not be accessible without this information.
• Opt Out of Marketing Communications: You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.
• Set Your Browser to Reject Cookies: You can set your browser to remove or reject browser cookies, but please note that certain features of our Services may not function properly without the aid of cookies.
• Close Your Account: If you no longer want to use our Services, you can close your account. We may retain some information after account closure as required by law or for legitimate business purposes.

Your Rights

If you are located in certain parts of the world, including some US states and countries that fall under the scope of the European General Data Protection Regulation (GDPR), you may have certain rights regarding your personal information, such as:

• Request Access: You can request access to the personal information we hold about you.
• Request Correction: You can request that we correct or update your personal information if it is inaccurate or incomplete.
• Request Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Request Restriction: You can request that we restrict the processing of your personal information under certain circumstances.
• Object to Processing: You can object to our use and processing of your personal data in certain situations.
• Request Portability: You can request a copy of your personal data in a machine-readable format and have it transferred to another data controller.

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.

Controllers and Responsible Companies

Fat Tailed Solutions's Services are worldwide. Different Fat Tailed Solutions entities are the controller of personal information depending on the particular service and the location of the individual using our Services.

For users in the United States, your data is controlled by Fat Tailed Solutions LLC, located in California. If you reside outside the United States, your data may be controlled by a related entity in your region.

We take appropriate measures to ensure that your personal information is protected when transferring it outside of your country, in accordance with applicable law.

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned above, please contact us at:

Email: support@fattailed.ai

Privacy Policy Changes

Although most changes are likely to be minor, Fat Tailed Solutions may change its Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to our Privacy Policy. If we make changes, we will notify you by revising the date at the top of this page, and in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification through email or your account dashboard). Your continued use of our Services after a change to our Privacy Policy will be subject to the updated policy.

Other Information

If you'd like more information about our privacy practices or have questions, please don't hesitate to reach out to us using the contact details provided above.